if you can expand on that would love to know. although I don't know why the different drive would stop a factory reset.
and this believed is because I replaced my HDD with WD 4TB drive after thinking that my initial problem was my drive. I tried to do a factory reset but the media I was given wouldn't work. I was reinstalling my Windows C: drive not this boot partition and this is why I have been having this issue for so long. I was lucky to have a total system backup and managed to restore this hidden partition and when I rebooted it now seems to work. I believe that my hidden boot partition was corrupted somehow. I could finally get into windows with all the errors described after a number of restarts. I noticed that my USB keyboard was not working (it is backlit) and it seemed to BSOD just as windows started up. But I think I may have solved the problem as I now have my bluetooth and com ports back and working and no longer have a USB error. Thanks for the extensive solutions offered. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.
